Hotel Elena Puebla, Puebla ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2 Norte # 608 Col. Centro, Puebla, Mexico, 72000

Hotel Elena is situated in the heart of Puebla, Mexico, providing easy access to cultural landmarks. The property features a variety of modern amenities and offers a range of comfortable accommodations. Known for its strategic location, it is a short walk to significant sites like Zocalo Square and Puebla Cathedral. Guests can enjoy convenient services, including a 24-hour front desk and free WiFi.

Location

Located 18.5 miles from Hermanos Serdan International Airport, Hotel Elena provides easy access to transportation. Numerous well-known attractions, such as the Museo Amparo and Casa De Los Hermanos Serdan, are reachable within a short walk. Guests can explore Puebla's historical sites, with Zocalo Square and Puebla Cathedral just 10 minutes away.

Rooms

Hotel Elena boasts 17 elegantly furnished guestrooms, each equipped with essential amenities. Each room features a flat-screen television, a private bathroom, and complimentary toiletries. Guests can choose between different configurations, including suites with patios and double rooms with city views. Additional conveniences such as safes and desks are also provided.

Eat & Drink

The onsite restaurant offers a la carte breakfasts cooked to order, available daily from 8:00 AM. For lighter fare, a snack bar/deli is available for guests looking to grab a quick bite. Complimentary breakfast options are included for all guests. These dining selections cater to various tastes and dietary needs.

Leisure & Business

Hotel Elena features a terrace where guests can relax and enjoy the view. Comprehensive amenities are provided, including dry cleaning and laundry services, along with express check-out. The hotel also offers recreational opportunities, making it suitable for both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

4 persons

20 m²

Bed options:

2 Double beds

Landscape view

Shower

room details

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Standard Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Landscape view

Shower

room details

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Deluxe Queen Suite

Max:

3 persons

20 m²

Bed options:

1 King Size Bed

Landscape view

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Puebla4300 ft

Airports

Hermanos Serdan International (PBC) 16.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Valet Parking!

“The free valet parking was a huge bonus! It made our arrival and departure so smooth and stress-free.” view full review

Cozy Breakfast

“The light breakfast provided was perfect for starting our day, even if it was simple. The pastries were fresh and delicious!” view full review

Reliable Wi-Fi

“The Wi-Fi connection was outstanding, allowing me to work remotely and join important calls without any interruptions.” view full review

Basic Yet Comfortable

“While the rooms were quite small, they served their purpose well. A perfect space for resting after exploring the city all day.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Valet parking
Laundry
Tours/Ticket assistance
Grocery shopping service

Dining

Snack bar

Spa & Leisure

Sun terrace

Room features

Patio
Garden furniture
Pants press

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Location

2 Norte # 608 Col. Centro, Puebla, Mexico, 72000

Map view

2 Norte # 608 Col. Centro, Puebla, Mexico, 72000

City landmarks

Museums

Museo Amparo

2300 ft

PueblaMexico

Biblioteca Palafoxiana

2200 ft

PueblaMexico

Alley of the Frogs

2600 ft

cnr Avs 3 Oriente & 16 de Septiembre

Cathedral of Puebla

2700 ft

Bridges

Bubas Bridge

2400 ft

Parks

Historic area of Los Fuertes

1.4 mi

Museums

Pasaje Historico del 5 de Mayo

2700 ft

Av. 6 Oriente Intersection Calle 2 Nte

Street of Candies

3600 ft

Museums

Automobile Museum Puebla

3700 ft

Square

Paseo Bravo

1.0 mi

Nearby

Parks

Zocalo

1700 ft

Church

Church of Santo Domingo

1400 ft

Calle 6 Nte 205

Mercado el Parian

1900 ft

Museums

Casa De Los Hermanos Serdan

300 ft

Calle 6 Nte 205

El Parian

1900 ft

Calle Cinco de Mayo 409

Fundacion Jose Luis Bello y Zetina y Museo

700 ft

Gallery

Museo Poblano de Arte Virreinal

800 ft

Gallery

The neighborhood artist

1500 ft

Av. Juan de Palafox y Mendoza

Templo del Ex-Hospital de San Roque

1200 ft

Av 14 Oriente 805 Barrio del Alto

Templo de San Francisco

300 ft

Calle 5 de Mayo #1605 Templo de Santa Monica

Escultura del Senor de las maravillas

1700 ft

Museums

La Casa Del Mendrugo

1800 ft

Calle 2 Nte 2

Museo Universitario Casa de los Munecos

1100 ft

Museums

Museo Regional Casa de Alfenique

1300 ft

Church

La Compania Templo del Espiritu Santo

1300 ft

Avenida 14 Poniente 305 Col. Centro Historico

Museo de Arte Popular Santa Rosa de Lima

1500 ft

Museums

Poblano Museum of Popular Art

1600 ft

Museums

Museo Jose Luis Bello y Gonzalez

2000 ft

Calle 4 Norte

Church of San Cristobal

600 ft

Restaurants

El Anafre Rojo

900 ft

4 Norte 602 Centro Historico

Casa Real Poblana

800 ft

Avenida 4 Oriente 208 Next to the Museum of Art San Pedro

vips

900 ft

Avenue 2 Oriente 201

Arugula

1500 ft

Esquina de la 4 Norte y 2 Oriente

Vittorio's

1400 ft

Calle 2 sur 106 Col. Centro

El Mural de los Poblanos

2500 ft

Avenida 16 de Septiembre 506 Centro Historico

Azotea Del Royalty

1600 ft

Avenida Don Juan de Palafox y Mendoza 8

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Friendly staff

Great location

No windows in room

Disappointing dining

6.6/10

Nice

Rooms

6.2

Location

9.2

Service

8.8

Dining

5.0

Bernard

United States of America, October 2024

7.2/10

I had a pleasant stay at this hotel with friendly staff and a great location close to the main square and numerous dining options. The rooms were pretty and modernized, but they felt a bit smaller than I expected and didn't have much natural light. The dining experience was lacking, especially the breakfast, which didn't seem worth the money. Overall, it offered good value for money despite a few downsides.

Rooms

7.0

The rooms were small but pretty and recently modernized, featuring a balcony.

Service

9.0

The staff was pleasant and very helpful throughout my stay.

Location

9.0

The location was very good, just 3 blocks from the center and close to several restaurants and attractions.

Dining

5.0

The breakfast was quite small and not worth the money, just a cup of coffee and some bread.

Facilities

6.0

The hotel had some nice facilities, but nothing particularly stood out.

Alfred

United States of America, September 2024

7.4/10

I had a good stay overall! The rooms were spacious, clean, and comfortable, though I was a bit disappointed that mine didn't have a window, making it feel stuffy. The staff was extremely friendly and helpful, and the hotel’s location was fantastic, close to the center and very safe. The breakfast could definitely use some improvement, as it felt lacking for a four-star hotel. I wish the dining options were better, but it was decent for the price.

Rooms

7.0

The rooms were spacious, clean, and comfortable, but mine unfortunately lacked natural light due to having no windows, which made it feel a bit stuffy.

Service

10.0

The service was extremely helpful, efficient, and exceptionally kind. The staff went out of their way to assist us with everything we needed.

Location

9.0

The location was fantastic, very close to the center and felt safe and calm, which made moving around the city really practical.

Dining

5.0

The breakfast was not what I expected from a four-star hotel; it felt limited with just juice and bread. It’s better than nothing, but definitely leaves room for improvement.

Facilities

6.0

The hotel had decent facilities, though there was nothing particularly standout about them during my stay.

Donald

United States of America, September 2024

7.2/10

I had a pleasant stay at this hotel, which offered clean rooms and a friendly atmosphere. The location was excellent, providing easy access to various restaurants and attractions. On the downside, the dining options weren't very impressive, and the room felt a bit small for my liking. Overall, though, it was a good value for the price.

Rooms

7.0

The room I stayed in was clean and had a window facing the street, but it felt a little small, and there was a strong smell of bathroom cleaner.

Service

9.0

The staff was extremely helpful and efficient, always ready to assist with anything I needed.

Location

10.0

The location is excellent, situated safely close to a variety of restaurants and attractions. It also offered a nice view over the city.

Dining

5.0

The dining options were quite poor compared to what I expected from a four-star hotel. There was just a bit of fruit and not-so-tasty buns available.

Facilities

6.0

Notable facilities were available, but I didn’t get much time to explore them.

Joe

United States of America, July 2024

5.4/10

I had a mixed experience at this hotel. The location was great, just a few blocks from the city center and close to lots of restaurants. The service was friendly and helpful, but the rooms were lacking in comfort and natural lighting. The dining options for breakfast were poor, and overall, it didn't feel like a four-star experience. The value for money is questionable given the issues.

Rooms

5.0

The rooms were tiny and didn't have any windows, making them feel stuffy and very noisy. They're adjacent to a terrace that other guests can use at night, which was disruptive.

Service

7.0

The staff was very friendly and went out of their way to be helpful, although we had an unfortunate incident with our stuff getting damaged.

Location

9.0

The hotel is in a really practical location, just three blocks from the center and near a street full of restaurants. I felt safe in the area.

Dining

5.0

Breakfast was quite disappointing; it felt like a joke with just a cup of coffee and a small piece of bread offered.

Facilities

5.0

The facilities were basic and didn't meet my expectations for a four-star hotel.

Milton

United States of America, April 2024

6.6/10

I had a mixed experience at the hotel. It was in a great location, just a few blocks from the center and near 'Candy Street,' which I loved. The rooms were elegant but unfortunately, lacked windows, making them a bit stuffy. The service was fantastic, with friendly and accommodating staff, though I was surprised by a double charge upon arrival. Overall, the price was reasonable, yet the dining options were disappointing.

Rooms

6.0

The room was elegant with beautiful furnishings, but it had no windows, making it feel a bit stuffy at times.

Service

9.0

The service was superb; the staff was extremely helpful, friendly, and accommodating.

Location

9.0

The hotel is in a great location, only three blocks from the center and really close to 'Candy Street. ' I felt safe and calm here.

Dining

5.0

The dining experience was disappointing. The breakfast was only a tiny piece of bread and coffee, which seems inadequate for a four-star hotel.